Overview

Use the VIZIO mobile app to connect a compatible phone or tablet to your VIZIO TV or Soundbar. Once paired, you can use the app as a remote, adjust supported settings, switch between VIZIO devices, and discover content.

The VIZIO mobile app is available for compatible devices running:

• Android 10.0 or later
• iOS 16.0 or later

Download the app from the Apple App Store or Google Play Store.

Note: Features and pairing methods may vary by TV, Soundbar, mobile-device model, app version, and software version.

Before You Begin

Before pairing your device, make sure:

• Your phone or tablet has the latest version of the VIZIO mobile app installed.
• Your VIZIO TV or Soundbar is powered on.
• Your phone and TV are connected to the same home Wi‑Fi network when pairing a TV.
• Bluetooth is enabled on your phone when pairing compatible Soundbars, if prompted.
• You have access to the TV screen to view and enter a pairing PIN.

If your TV is on the initial setup screen, you may need the original VIZIO remote to complete TV setup before pairing the mobile app.

 

Pair Your Phone or Tablet With a VIZIO Soundbar

1. Download and open the VIZIO mobile app.
2. Follow the prompts to sign in or create a VIZIO account.
3. Select Get Started.
4. Choose the Soundbar you want to pair.
5. Follow the instructions in the app.

Depending on your Soundbar model, you may be asked to:

• Press a button on the Soundbar to confirm pairing, or
• Confirm the connection by using the Soundbar remote screen in the app, such as raising the volume.

If your Soundbar does not appear in the app, make sure Bluetooth is turned on for your phone or tablet.

Control Multiple VIZIO Devices

You can add more than one compatible VIZIO TV or Soundbar to the VIZIO mobile app.

To switch devices:

1. Open the VIZIO mobile app.
2. Select the current device name at the top of the screen.
3. Choose another paired device or select the option to add a device.

You can pair multiple phones or tablets with the same TV or Soundbar. Each person must download the VIZIO mobile app and complete the pairing steps on their device.

If Your TV or Soundbar Does Not Appear in the App

The VIZIO mobile app uses your home Wi‑Fi network and, for some Soundbars, Bluetooth to find compatible devices.

Try the following:

• Confirm that the TV or Soundbar is powered on.
• Make sure your phone or tablet is connected to your home Wi‑Fi network.
• For TVs, make sure the TV is also connected to the same Wi‑Fi network.
• For compatible Soundbars, turn on Bluetooth on your phone or tablet.
• Restart the VIZIO mobile app.
• Restart your phone, TV, or Soundbar.
• Move your phone closer to the Soundbar when pairing with Bluetooth.
• Check for available updates for the VIZIO mobile app and your device software.

Note: If your TV is in initial setup, use the original VIZIO remote to complete setup and connect the TV to Wi‑Fi. The mobile app may not be available as a remote until setup is complete.

If the App Asks for an IP Address

The VIZIO mobile app normally finds compatible devices automatically. If the app asks for an IP address or cannot find your TV:

• Confirm that your phone and TV are connected to the same home Wi‑Fi network.
• Check that the TV has completed initial setup.
• Restart the TV, phone, and router.
• Open the app again and look for the TV in the device list.

If you need help connecting your TV to Wi‑Fi, see VIZIO or onn TV Won’t Connect to Wi‑Fi or Internet.

Do I Need the VIZIO Mobile App for Google Cast or Apple AirPlay?

No. You do not need to pair your phone with the VIZIO mobile app to use Google Cast or Apple AirPlay.

To cast or use AirPlay, make sure:

• Your TV supports Google Cast or Apple AirPlay.
• Your phone, tablet, or computer is connected to the same Wi‑Fi network as the TV.
• The app or device you are using supports casting or AirPlay.

Still not able to pair?

If you cannot pair your device after completing these steps:

• Confirm that your phone or tablet meets the VIZIO mobile app requirements.
• Verify that your TV or Soundbar is compatible with the VIZIO mobile app.
• Restart the phone, TV or Soundbar, and router.

 

Need more help?

For support with onn powered by VIZIO products: Click here to reach out to our Customer Support Team.

For support with all other VIZIO products: Click here to connect with us.