VIZIO Support is closed on Christmas Eve starting at 4PM CST. VIZIO Support will be closed on Christmas Day.
We are sorry, onn support is currently closed. Our AI Assistant operates 24/7, and would be happy to help.
It should be able to answer basic questions, and help you fix common problems. If it can’t help you, we’ll save your information (including the steps you took) to make sure we can get you taken care of ASAP once agents are available.
Send a Text
This number accepts SMS/MMS messages only. No voice calls accepted.
Message and data rates may apply.
Sending SMS/MMS messages are subject to VIZIO SMS Terms of Service and Privacy Policy
Monday - Friday, 8:00 AM - 9:00 PM CST
Saturday - Sunday, 8:00 AM - 9:00 PM CST
Shortest wait times are Monday - Friday, 1:00 PM - 5:00 PM CST
To better assist you, VIZIO will need to know the model or serial number of the unit you are emailing us about. Click here to learn how to locate your model or serial number.